Privacy Policy

At, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website / application with regards to the information that they shared and/or collect in This policy is not applicable to any information collected offline or via channels other than this website / application.

By using our website / application, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:
  • Provide, operate, and maintain our website / application
  • Improve, personalize, and expand our website/ application
  • Understand and analyze how you use our website / application
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website / application, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
Log Files follows a standard procedure of using log files. These files log visitors when they visit websites / application. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website / application, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Disclaimer Generator.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites / application that you visit.

Note that has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies's Privacy Policy does not apply to other advertisers or websites / application. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites / application.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website / application, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


By agreeing to provide and share your personal data within the RabbitSend Solutions Sdn. Bhd. (RabbitSend) application, it is our responsibility to protect all of our customer information provided.

The following information is provided when:
  • Sign Up for the first time using RabbitSend application
  • Derived from the information available in the user’s mobile phone

Here are some of the information shared within the RabbitSend application:
  • Identity Data (information name, date of birth, identification card number)
  • The phone number to call
  • Bank card information for online payment purposes
  • Demographic information (for retrieval and delivery purposes)
  • Vehicle movement during ride/delivery services

The following data will be used for these purposes:
  • Complete the transaction and registration process
  • Make it easy for RabbitSend to respond to the services provided
  • Complete the application system upgrade
  • Send to all the latest information from RabbitSend
  • Improve RabbitSend service quality

Additional information:
To the extent that you agree to share your personal data, we also have the right to obtain confidential, confidential information from other parties / parties as permitted by law. For example, mental and physical health information, the value of commission received or the value of the commission charged by you in the event of any wrong doing for the purposes above or required by law. For example, mental health information and physical, commission value accepted or commission value charged by you if there is any offence for the purpose of as on or which claimed by law.

RabbitSend entitled to deliver your personal data if requested by parties:
  • Government agency / statutory body / authorities
  • Any party that responsible for personal data storage
  • Agent and personal advisor authorized by you
  • Cooperation Company with RabbitSend (within Malaysia or overseas)
We also entitled to reveal your personal data with right purpose and not intend to abuse any parties. On comply government requirement or any agency enforcement involved in RabbitSend Solutions Sdn Bhd.

Information and data displayed in this policy will change from time to time according to suitability and latest information from company.

You in suggest to check notice that be informed in this policy to are not left behind by any latest policy from RabbitSend. Any latest information alsowill share inside the Notification / News page in the mobile application.

Latest version can search through website or contact in line 014-8202047

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